Business Analyst

BBBH95070_1762271468
  • £275 - £315 per day
  • London
  • Contract


We're seeking an experienced Business Analyst to lead the end-to-end requirements for a new Ticketing system, driving commercial growth across their digital ecosystem.

Rate: £275 - £310/day most likely Inside IR35
Contract: 3 months (possible extension)
Location: Hybrid - 3 days per week onsite in London

Key Responsibilities

  • Audit the current ticketing platform, integrations, and user experience.
  • Gather and document business and technical requirements through workshops and data analysis.
  • Produce clear user stories, data flows, and functional specifications to support RFP and vendor selection.
  • Analyse ticketing data to identify insights and opportunities for innovation.
  • Ensure compliance with GDPR, accessibility, and security standards.

About You

  • Strong understanding of digital platforms, integrations, and data mapping.
  • Skilled in Agile delivery, with tools like Jira, Confluence, and Miro.
  • Excellent stakeholder management and communication skills.
  • Experience in eCommerce preferred.

Danniella Wylie Principal Consultant

Apply for this role